Shopfirstlinebenefits Catalog 2022 (2024)

FAQs

What happened to FirstLine benefits? ›

FirstLine Benefits is becoming Optum® Personal Care Benefits.

Optum Personal Care Benefits formerly FirstLine Benefits is an over-the-counter (OTC) benefit utilized by health plans to provide their members with home delivery of essential OTC items. The Optum Personal Care app makes it easy to use and manage your OTC benefit. It keeps everything you need to shop in one place.

Members get credits to buy covered over-the-counter products like toothpaste, pain relief, vitamins, cough drops and more. It's all included at no cost to the member.

Download the FirstLine Benefits app on your phone or tablet. Call toll-free 1-844-368-8741, TTY 711, 8:00 a.m.–8:00 p.m. local time, 7 days a week.

With your UnitedHealthcare UCard, it's easy to use your credit to: Shop at thousands of participating stores, including Walmart, Walgreens, Kroger, and CVS, or at neighborhood stores near you.

The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address.

How do I know if I can use my OTC benefit card on specific items? To confirm item eligibility, call your OTC plan provider at the number listed on the back of your card.

You can use the Aetna Extra Benefits card to buy groceries, household, and OTC items at eligible retail stores, like Kroger and Walmart. For transportation, utilities, and rent assistance, you can pay for the service directly with the card.

What is OTC in grocery? ›

OTC (Over-the-Counter) Plus and OTC Card. Staying healthy is easier with a Healthfirst OTC Plus and OTC card. Save on items you use every day, such as toothpaste, eye drops, aspirin, and more, when you shop at participating neighborhood stores and select online retailers, with free home-delivery options available.

OTC items are not eligible for reimbursem*nt if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart.

Can I check my OTC Card balance? Yes, you can. Check your balance online anytime at mybenefitscenter.com. Once on the site, you will be asked to enter your 19-digit OTC Card number.

FirstLine Benefit is an application that will fulfill all user's requirements with its amazing suggestions for the products. You will find ready medicine kits for some purposes. Choosing the appropriate FirstLine Benefit plans will help to easily monitor your healthcare routine.

Using and managing your benefits is simple with the FirstLine Benefits app. Everything you require for shopping is kept in one location. You can discover information on your benefit, balance details, our online store, and shopping aids in it. FirstLine benefits: a UnitedHealthcare company?

Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products. Shop in-store or online for pain relievers, cold remedies, toothpaste, vitamins and more.